Appoint a Ticket Agent

PUT

/tickets/{id}/appoint-agent

Policy

If you don't have Permission to view the object you can not set agent,
tickets_appoint_any_user_as_agent Permission, Token Scope, does not have a Restriction, for appointing any user as an agent.
tickets_appoint_me_as_agent Permission, Token Scope, does not have a Restriction, for appointing yourself as agent.

Request

Authorization

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Header Params

Body Params application/x-www-form-urlencoded

Responses

🟢200Successful

application/json

Body

Request Example

Shell

JavaScript

Java

Swift

curl --location --request PUT 'https://api.temlittoral.com/api/v1/tickets//appoint-agent' \
--header 'Accept: application/json' \
--header 'Authorization: Bearer <token>' \
--data-urlencode 'agent_id=2'

Response Example

{
    "id": 4,
    "priority": "high",
    "status": "closed",
    "user_id": 1,
    "agent_id": 1,
    "created_at": "2024-10-08 09:21:12",
    "updated_at": "2024-10-08 10:45:54"
}

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