Ticket

{
    "id": 0,
    "priority": "low",
    "status": "open",
    "type": "support",
    "subject": "string",
    "user": {
        "id": 0,
        "username": "string"
    },
    "agent": {
        "id": 0,
        "username": "string"
    },
    "created_at": "2019-08-24T14:15:22.123Z",
    "updated_at": "2019-08-24T14:15:22.123Z"
}