Change Status of Ticket

PUT

/tickets/{id}/status

Policy

tickets_update_status Permission, Token Scope, Not has Restriction.
and must also respect the policy of retrieving object

Request

Authorization

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Header Params

Body Params application/x-www-form-urlencoded

Responses

🟢200Successful

application/json

Body

Request Example

Shell

JavaScript

Java

Swift

curl --location --request PUT 'https://api.temlittoral.com/api/v1/tickets//status' \
--header 'Accept: application/json' \
--header 'Authorization: Bearer <token>' \
--data-urlencode 'status=closed'

Response Example

{
    "id": 4,
    "priority": "high",
    "status": "closed",
    "user_id": 1,
    "agent_id": null,
    "created_at": "2024-10-08 09:21:12",
    "updated_at": "2024-10-08 09:53:36"
}

Appoint a Ticket Agent

The Stream Object